Questions and Answers

The cleaning staff not only cleans all spaces every day, but above all disinfects all rooms and interiors.

All areas of "high contact" are now treated daily with a stronger disinfectant (door handles, elevators, etc.)

Hand disinfectant is available in all common areas.

Travel size bottles with disinfectant are also available in guest rooms.

Staff have been trained to prevent the spread of coronavirus.

You may be asked by staff to have your body temperature measured with non-contact thermometers.

As of July 9th, 2021 the Ministry of Health updated the Protective Measure regarding the conditions of entry into the Czech Republic. The condition for travels from countries with a low and a medium risk and countries with a high and a very high risk will be unified. Persons travelling from the country with a low risk will be newly obliged to fill in the Passenger Locator Form and undergo an antigen or PCR test. Travelers from the countries with a high and a very high risk have to undergo a RT-PCR test 5th day after the arrival at the earliest. Until receiving a negative result of the test, it is necessary to self-isolate.

The exception from testing and self-isolation is applied to:

Persons who had COVID-19 in the last 180 days (it is necessary to have a written medical certificate from EU+ country where the isolation was completed or a digital EU certificate on it).

Persons fully vaccinated in the EU+ countries after at least 14 days from the application of the last dose (it is necessary to have a national certificate or a digital EU certificate).

Czech citizens and EU+ citizens fully vaccinated in a third country with the EMA approved vaccination after at least 14 days from the application of the last dose.

🖹Rules for entry and return to the Czechia 

A respirator FFP2 or nano-mask is mandatory in shops and shopping centers, services, on all forms of public transport, at public transport stops, on platforms and in waiting rooms, airports, health and social service facilities, inside official buildings, post offices, pharmacies, and in cars (members of more than one household). Face masks are not mandatory at outdoor locations.

When you wear a mask, you protect others as well as yourself.

Masks should completely cover the nose and mouth and fit snugly against the sides of face without gaps. 

It is not possible to park your vehicle in front of the hotel due to the close proximity to the US Embassy. After your arrival, your car will be parked by our porter. Parking fee is not included in the room rate. Reservation of a parking space is required in advance and is subject to a fee of CZK 900 / day.

Yes, pets are allowed, however accommodation with them may be subject to a fee depending on their size.

Yes, we offer hotel transport service for those rates:

Václav Havel Airport Prague:
CZK 1,200 (cca €49) car | CZK 1,800 (cca €71) minivan

Main train station:
CZK 650 (cca €26) car | CZK 950 (cca €37) minivan

The hotel is strictly non-smoking, breaking the ban is subjected to €200 fee.

It is allowed to smoke on courtyard or garden.

Yes, it is recommended to pay contactless.

We accept Visa, Mastercard, JCB, Diners Club, American Express

Apple Pay & Google Pay

The hotel is not completely barrier-free.

There are elevators available, but in any part of the hotel occures stair which must be overcome.

Yes, access to the wellness (swimming pool, fitness, relaxation zone) is included in the room rate.

Children are only allowed in the wellness area if accompanied by an adult.

It is mandatory for all guests to wear a swimsuit in the wellness.

Any treatment you can check and reserve here, by phone +420 257 286 011 or email us at


Our Aquarius Restaurant is temporarily closed at the moment

In the same street we present you our next door Neapolitan restaurant San Carlo

For more information and reservation continue to the restaurant's web

Yes, part of the Alchymist Grand Hotel and Spa is our Barocco Veneziano Café.

I Prefer
Alchymist Prague Castle
Alchymist Shop
San Carlo

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